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Privacy Policy Statement

Reasons behind our policy

Naviloan, Inc. takes your privacy and the privacy of all our customers very seriously.  This privacy policy statement is our bond to you assuring the use of your private information and disclosing how your information will be used. 

What information will be collected online?

Our website uses forms to collect information from you such as your name, address, telephone number, and email address so you can start the loan process or request information and support.  Afterwards, we may need to collect more detailed information including social security numbers, income documentation, tax returns and other personal information related to loan origination.  We keep internal records of all the information you give us according to all applicable state and national rules regulations and laws. 

How will we use your personal information?

We will only use your information when it is important for us to contact you or if the information is used for originating a loan.  We will contact you when we have changes to our products or services including changes to our website that we think could be valuable to you as our customer.  We will also contact you when we see changes in the market that might benefit you as a borrower.

We will use information gathered from our site analysis statistics to help administer our website.  We use this information to improve the site and make your browsing experience more useful and enjoyable.  The information we gather for these purposes is not linked to any personal identifiable information except as necessary to prevent fraud.

How do we protect your information?

We employ electronic safeguards such as Secure Socket Layer encryption to protect the information that is submitted to us electronically.  We use physical and procedural safeguards to protect your information once it is gathered.  We restrict access to your information to our employees, agents, and partners who need this information to provide Naviloan services or products.

How do we update your information?

As a customer of Naviloan, you may change your information or opt-out of receiving information from us at any time.  Any of the following methods can be used to change your information:

  1. You may send an email to customerservice@naviloan.com
  2. You may send mail to Naviloan, Inc. at the following address:
    221 Main Street, San Francisco, CA 94105 USA
  3. You may call us at: (415) 348-8880
  4. You may fax us at (415) 348-8810

How can you contact Naviloan, Inc. if you have questions about our privacy policy?

Mail:

Naviloan, Inc.
221 Main Street
Suite 888
San Francisco, CA 94105

Email:

customerservice@naviloan.com

Phone:

415-348-8880 or 888-788-6284

Will Naviloan, Inc. make changes to this privacy policy statement?

This statement is effective June 24, 2006 and will remain effective until amended.  Naviloan, Inc. reserves the right to amend this Privacy Policy Statement at its sole discretion and without notice to you.  Any alterations to this Privacy Policy Statement will be posted to our website in a timely manner.


 
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